Quality Assurance Auditor

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A FAR Part 121 Supplemental Air Carrier, Gridiron Air is a leading charter airline specializing in customized flight solutions using its fleet of company aircraft. We are committed to delivering new levels of safety, hospitality, and operational excellence to the charter market. Our talented flight and cabin crew operate across the globe, 365 days a year. These team members are supported by dedicated professionals out of our corporate office – including our state‑of‑the‑art Operations Control Center and world‑class Maintenance Operation located at AFW, Perot Field Fort Worth Alliance Airport, in Fort Worth, Texas.

Flexibility is required to meet the needs of our business and will require evening and weekend availability, when needed.

The Quality Assurance Auditor is responsible and accountable to oversee the compliance of the airline Continuous Airworthiness Maintenance Program as described by the Code of Federal Regulations. The role coordinates and manages the Gridiron Air Technical Operations Quality Assurance Program, Quality Assurance Audit Programs, Vendor Management oversight, and regulatory oversight of support facilities as they apply to power plant, airframe, articles, shops, or vendors, including MROs.

The Auditor assists with the development, establishment, and enforcement of quality assurance standards and metrics for maintenance, engineering, and vendor management functions within the Technical Operations organization. The Auditor also monitors the performance of the quality management system, produces data and reports on performance, and coordinates with other Auditors and staff throughout Gridiron Air to ensure system effectiveness. Where appropriate, the Auditor advises on changes, their implementation, and provides training, tools, and techniques to enable others to achieve quality.

• Plans, coordinates, executes, and reviews audits of 121/145 shop maintenance or vendor activity
• Provides data in support of the Quality Assurance Program as part of the Technical Operations Safety and Quality Management Systems (SMS)
• Provides data in support of Quality Assurance and Continuous Analysis and Surveillance System (CASS) auditing activities, including collaborative auditing of base and line maintenance, repair shops, vendor activities, and related engineering and support functions
• Develops checklists to target specific audit findings and prepares technical reports communicating Quality Assurance review of audit findings
• Tracks audit findings, provides follow‑up, and ensures closure of all audits
• Manages day‑to‑day quality and compliance activities including batch record review, process validation, change control, non‑conformance investigations, customer complaints, and new process introduction
• Implements compliance programs, performs annual product reviews, tracks and reports quality metrics, drives continuous improvement, and performs quality assessments to determine compliance to internal policies and regulatory requirements
• Coordinates and participates in investigations as required
• Identifies and resolves compliance risks and assists work sites in preparing for regulatory authority inspections
• Ensures critical supply‑chain issues are included in appropriate Technical Operations action plans
• Develops remediation plans to address technical and compliance gaps
• Conducts and coordinates Quality System Management Reviews
• Monitors daily, weekly, and monthly performance indicators to ensure critical performance targets are met
• Facilitates resolution of personnel or process problems affecting performance or compliance in a timely manner
• Works closely with co‑workers to accomplish audit objectives and with other departments to coordinate work plans and new objectives across all assigned groups
• Meets with the Director of Quality and other departments to ensure operations are executed in accordance with overall goals, strategies, policies, and plans
• Identifies and implements work process improvements that contribute to meeting QA and corporate goals and objectives
• Creates and continuously improves the structure and…