Wine Steward Lead

3 days ago Be among the first 25 applicants

As an associate of Kroger, the basic objective of your position is to highly satisfy our customers by providing exceptional customer service in a safe and clean environment to ensure the customer’s return visit. We accomplish this in many ways, including but not limited to treating our customers and employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, and providing the right products at the right time with fair and accurate pricing.

Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Conduct yourself in a professional manner, displaying a positive attitude, and speaking highly of the company in the presence of customers or other employees.
• Respond to customers’ questions and requests in a courteous and helpful way.
• Follow the established uniform and grooming policies.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Remove merchandise from the pallet and sort into groups according to the area of the store in which it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Follow merchandising plan and guidelines to promote ad items.
• Engage and upsell product to customers.
• Conduct wine tasting and demo event according to company plan.
• Communicate and follow up with vendor to maintain proper inventory.
• Must be able to read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet‑jack.
• Operate the powered pallet stacker or "straddle stacker" (if over 18 years of age).
• Check prices—a requirement that requires knowing the location of all items.
• Take trash to dumpster.
• Operate the baler (if at least 18 years old).
• Sweep and/or mop spills, etc.
• Climb a ladder, as much as 10 ft. above floor level to hang signs, change light bulbs, etc.
• Help prepare for inventory.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Previous comparable experience.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow.

If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you.

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
• Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.