Wrangler PT Retail Operations Associate
Listed on 2026-10-08
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Retail
Stocking, Retail Associate/ Customer Service, Retail Support, Merchandising
Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands:
Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.
The Retail Operations Associate is responsible for preparing the store for opening each day, ensuring product is fully replenished, organized, and presentation-ready for customers. This role focuses on executing operational tasks efficiently, including cleaning, stocking merchandise, supporting offsite inventory, and maintaining store standards to enable a seamless customer experience once doors open. This position may require early morning shifts, including start times as early as 6:00 AM.
Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.
- Store Preparation and Merchandising:
Prepare the store for opening by ensuring the store is clean, all merchandise is fully stocked, sized, steamed, and organized on the sales floor. - Execute replenishment processes to maintain proper product levels and presentation standards.
- Ensure visual merchandising standards are maintained, including folding, front-facing, and organizing product displays.
- Support inventory flow from stockroom or offsite storage to the sales floor.
- Initiate conversations with all customers as they enter the store to create a welcoming environment, educating them on the history of Wrangler.
- Answer basic customer questions and direct them to appropriate team members for product support as needed.
- Receive, process, and replenish new shipments in a timely and accurate manner.
- Support offsite storage processes, including transporting, organizing, and retrieving inventory as needed.
- Maintain stockroom organization to improve efficiency and accessibility of product.
- Assist with store recovery tasks, including go-backs and general organization.
- Ensure the front of store areas are clean and organized.
- Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.
- Follow all company and store policies, processes, and procedures.
- React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
- Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.
Competencies:
- Bold Accountability:
Demonstrate accountability and follow through on assigned responsibilities. - Customer Centric Innovation:
Passion for the brand and knowledge of the customer and products. - Empowered
Collaboration:
Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas. - Global Agility:
Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment. - Strategic Foresight:
Take initiative to work ahead, seeking guidance when appropriate. - Purposeful Integrity:
Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands. - Urgency for Impact:
Acts quickly to support sales, loyalty enrollment, and service goals.
- Must be a minimum of 16 years of age or older.
- To carry keys to the store, must be a minimum of 18 years of age or older.
- Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
- This role requires a…
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