Customer Account Representative

Company Description

GG Media is a forward-thinking advertising and brand development company dedicated to delivering impactful, results-driven campaigns for a diverse portfolio of clients. We value creativity, strategic thinking, and collaboration, fostering an environment where professionals can grow, innovate, and make a measurable impact in the advertising industry.

Job Description

GG Media is seeking a motivated and detail-oriented Customer Account Representative to serve as a key point of contact between the company and our clients. This role focuses on building strong relationships, ensuring client satisfaction, and supporting account operations with professionalism and efficiency.

The ideal candidate is organized, reliable, and confident in handling client interactions while maintaining a high standard of service.

Responsibilities

• Serve as the primary contact for assigned customer accounts
• Maintain accurate records of client interactions and account details
• Respond to customer inquiries in a timely and professional manner
• Coordinate internally to ensure client needs are met effectively
• Support account-related processes and follow-ups
• Ensure a positive and consistent customer experience

Qualifications

• Strong communication and interpersonal skills
• Ability to manage multiple accounts and priorities
• High attention to detail and organizational skills
• Professional attitude with a customer-focused mindset
• Ability to work independently and as part of a team

Additional Information

• Competitive salary
• Growth opportunities within the company
• Supportive and professional work environment
• Ongoing training and skill development
• Stable full-time position