Account Executive

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Join the team as Twilio’s next New Business Account Executive 4 on our High Tech team! This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products.

In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the High Tech vertical. Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value) Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging solutions.

Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform. Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements. Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex details to prospects.

Balance competing priorities and manage multiple projects and deals at the same time. Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans. Act as the voice of the customer to Twilio’s product and carrier relations teams. Demonstrate a strong understanding of the CPaaS industry, staying up to date on key industry initiatives and new capabilities.

Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Possess a total of 8 years of tech sales experience, with a minimum of 6 years in a closing role Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading Experience outbound prospecting into new accounts and a strong 'hunter' mentality for bringing in Mid-Market and Enterprise sized accounts Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships Analytical account development strategy based on using data to find opportunities and prove value Demonstrated track record of managing business forecasts and financial models Entrepreneurial mindset with appetite to define process and build programs Record of delivering market driven results, especially to scale and enterprise customers Excellent verbal and written communication skills (English) Bachelor’s Degree or equivalent years of experience

• Preferred:
  Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Preferred:
  Domain expertise from a highly quantitative industry such as Dev Ops, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Preferred:
  Software, SaaS, CPaas or PaaS selling experience