Service Technician

Join to apply for the Service Technician role at NT Window Inc. in Fort Worth, TX.

Salary: $ - $

• Visit customer locations on a regular schedule and perform planned and unplanned in‑home window or sash replacements and repairs.
• Check window/sash installations to ensure proper operation, cleanliness, and customer satisfaction.
• Manage all on‑site installation, repair, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle safely and use field automation systems.
• Must be able to travel overnight.
• Follow all company's filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.

• High school diploma or equivalent preferred but not required.
• Must have a valid driver’s license and a clean driving history.
• Minimum of one year experience in window & door manufacturing or related field preferred but not required.
• Possesses the ability to understand and communicate clearly.
• Demonstrates a high degree of attention to detail.
• Possesses a high degree of organizational skill and has the ability to plan and coordinate.

• Must be able to lift 60 pounds.
• Must be able to stand for long periods.

Entry level

Full-time

Information Technology

Wholesale Building Materials

Fort Worth, TX