Refrigeration & Cooking Equipment Repair Specialist II

Refrigeration & Cooking Equipment Repair Specialist II

Helix Refrigeration & Cooking Equipment Repair Specialist LLC is a leading provider of commercial kitchen equipment services, committed to quality, reliability, and exceptional customer service.

Job Summary:

Are you an experienced technician who thrives on solving complex mechanical puzzles? We are looking for a Level 2 Service Specialist to join the Helix RCR team. This role is designed for a seasoned professional who enjoys the independence of the field and takes pride in keeping the heart of a facility—the kitchen—running at peak performance.

Note: This is not an entry‑level position. We are seeking candidates with a solid foundation in the field who can hit the ground running.

• Advanced Troubleshooting: Diagnose and repair intricate mechanical, electrical, and gas issues on commercial ranges,ers, steamers, coolers, freezers, and ice machines.
• Precision Maintenance: Lead skilled installations and execute preventive maintenance programs to extend equipment life.
• Technical Interpretation: Use schematics, wiring diagrams, and technical manuals to navigate complex repairs efficiently.
• Client Advocacy: Act as a professional consultant for restaurant, facilities, and nutrition managers, providing clear status updates and long‑term equipment solutions.
• Mentorship: Share your expertise by guiding Level 1 technicians and setting a high standard for workmanship.
• Operational Excellence: Manage your mobile inventory (truck stock), document work orders accurately, and prioritize a “safety‑first” mindset.

• Experience: Minimum of 2 years of verifiable field experience in commercial kitchen and refrigeration repair.
• Certification: EPA Section 608 Universal Certification and TDLR are strictly required.
• Mechanical & Electrical Aptitude: Strong mechanical aptitude and deep electrical knowledge. Natural problem‑solver who works well under pressure.
• Independence: Ability to manage a demanding schedule with minimal supervision and make high‑level technical decisions in the field.
• Reliability: Valid driver’s license and a clean driving record are essential.
• Flexibility: Our customers operate 365 days a year; you must be available for overnight, on‑call rotations, weekends, and holidays.

• Paid Time Off (PTO): Take time to relax and recharge.
• Wellness Days: Dedicated paid days to focus on your physical and mental health needs.
• Paid Holidays: Enjoy your time off with the family while being compensated.
• Weekly Tool Allowance: Weekly tool allowance so you can grab what you need, when you need it.
• Career Growth: Opportunities for advanced training and leadership roles.

Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience to . Please include “Refrigeration & Cooking Equipment Repair Specialist II” in the subject line.