Dispatcher, Transportation

Summary
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Dispatching involves the coordination of personnel and equipment to ensure efficient and effective communication, delivery, and picking up of resources. Dispatching requires a high level of calculation, coordination, and communication skills. The dispatcher must be able to allocate resources effectively to ensure the safety and success of Dispatch operations. The Dispatcher arrives on time when scheduled

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Software:
  Using the Dispatch software, the Dispatcher is responsible for creating, submitting, and processing work/job orders with accurate information as it was provided by the customer. The dispatcher transmits complete and accurate job information from queues into specified templates to send information outbound to internal and external personnel. Using the software provided, the dispatcher monitors battery tank water levels and uses the available resources to create, schedule, communicate, assign, monitor, review, and dispatch the resources required to complete the work.
• Coordination:
  The dispatcher must coordinate with internal and external personnel to ensure resources are dispatched effectively and efficiently. The dispatcher must also maintain communication with LEG team members, internal departments, and external companies to ensure the resources are deployed in the most effective manner.
• Resource allocation:
  The dispatcher must allocate resources based on the needs of the situation. They must consider the location, the urgency of the situation, and the available resources.
• Record keeping:
  The dispatcher must maintain records of all dispatches, including the location, time, and resources dispatched. The dispatcher must also monitor and track the progress of dispatched resources to ensure that they reach their destination as scheduled.
• Safety:
  The dispatcher must ensure the safety of all personnel involved in dispatching. This includes confirming that all personnel are professionally trained in equipment use and follow all safety protocols.
• Security:
  The dispatcher must ensure all LEG locations are secured and only the dispatched resources arrive at the locations they are assigned.
• Reporting:
  The dispatcher must report any incidents or issues related to dispatching to higher-ups in the chain of command. They must also be able to provide accurate and detailed reports to superiors as needed.

Supervisory Responsibilities This job has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High school diploma or general education degree (GED); no minimum experience required.

Language Skills

Ability to read a limited number of two- and three-syllable words and to recognize similaities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills

Ability to add, subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occosional or no variables.

Computer Skills

To perform this job successfully, an individual should have basic knowledge of Microsoft Office to include…