Dental Patient Care Coordinator Position

Location: Dawson Creek

Become a crucial part of Peace Country Dental Clinic as a Patient Care Coordinator. Manage patient interactions, optimize scheduling, and facilitate billing while contributing to a caring environment.

Peace Country Dental Clinic, established in 1965, is dedicated to providing comprehensive dental services to the Peace Country Region. This role is centered on delivering exceptional patient care through effective communication and organization. Key tasks include managing appointments and fostering positive patient relationships.

Key Responsibilities:

• Deliver a positive patient experience from arrival to departure

• Maximize appointment availability and minimize gaps

• Handle patient calls, confirmations, and inquiries

• Deal with cancellations and encourage rescheduling

• Process insurance claims and manage billing inquiries

Requirements:

• Minimum 1 year experience in an administrative role

• Clinical experience is a plus

• Knowledge of dental software systems required

• Eligible to work legally in Canada

• Excellent communication and listening skills

Support patient care and administrative excellence at Peace Country Dental Clinic.
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