Patient Care Coordinator in Dentistry

Location: Dawson Creek

Elevate patient experiences as a Patient Care Coordinator in a dental practice. This role involves managing appointment schedules, patient interactions, and billing with a patient-centered approach.

You'll focus on creating a welcoming environment for patients in this administrative role. Key responsibilities include optimizing appointment schedules to minimize gaps, managing patient calls, and billing procedures. With your background in administration, you will handle recall systems and maintain patient records accurately, ensuring smooth operations.

Key Responsibilities:

• Welcome patients warmly and assist upon arrival

• Optimize the daily appointment schedule for efficiency

• Handle patient calls, confirming and amending appointments

• Process payments and manage insurance claims effectively

• Maintain accurate patient database and recall systems

Requirements:

• Minimum 1 year of administrative experience required

• Clinical background is considered an asset

• Proficiency with dental software preferred

• Strong communication and active listening skills

• Ability to demonstrate empathy and support to patients

Support patient success and satisfaction as a vital team member in the dental practice.
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