Patient Care Coordinator - Peace Dental Clinic Job Fort St. John area,Dawson Creek BC Canada,Dental / Dentistry

Position: Patient Care Coordinator - Peace Country Dental Clinic
Location: Dawson Creek

About us:

Since 1965,Peace Country Dental Clinic has served the entirety of the Peace Country Region, with patients coming from as far away as the Yukon and NWT. We pride ourselves on being a part of the community and offering modern family dental care in a rural environment.

Our officeprovidesa range of services from general dentistry, implants, and Invisalign, to care provided by visiting Specialists. We offer an exceptional patient experience with treatment options as diverse as our patient base. Our highly trained staff enjoy a healthy work-life balance thatpermits for enjoyingeverything the Peace Country has to offer.

The starting wage for this position is $ per hour.

Schedule:

Monday - Friday: 7:45 AM - 4:45 PM or 8:30 AM - 5:30 PM

No weekends

Benefits of Joining Our Team:

Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us

Competitive compensation

Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

Attend social and CE events to network with dental professionals in your community

Work-life balance and flexibility

Access to modernized technology to provide optimal oral care to patients

Responsibilities:

Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave

Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments

Manage potential cancellations and overcome objections to motivate the patient to keep the appointment

Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner

Effectively manage the recall system and accurately maintain the patient database

Process referral letters and other patient correspondence upon receipt from the provider

Manage and file all patient records and charts

Demonstrate active listening and empathy to patients using effective communication skills

About You:

Clinical background considered an asset

Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at . Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.