User Support Technician in Fort St John

Join Seascape Advisory Inc as a User Support Technician in Fort St John, BC, providing essential technical support to users. Utilize your skills to help users overcome computer difficulties and assist with network access issues.

This full-time role involves performing a variety of support tasks and requires two years of related work experience. Your primary responsibilities include consulting manuals to implement solutions, offering user training, and maintaining a problems and solutions log for reference by other analysts. You will provide support across business systems and the Internet while setting up equipment for staff use.

Key Responsibilities:

• Assist users with network access and computer system issues

• Report on system performance and user difficulties

• Consult guides to research and implement technical solutions

• Train users and log problems for future reference

• Set up and install necessary hardware and software

Requirements:

• English language proficiency

• Diploma in a related field

• 2 years of relevant work experience

• Strong aptitude for troubleshooting technical problems

• Familiarity with backup and recovery operations

Leverage your expertise in user support and systems management at Seascape Advisory Inc.
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