Store Manager-C

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith‑and values-based organization, we hire and serve people of all backgrounds and walks of life—there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

This position is for two locations—Fort St John and Dawson Creek. It is a full‑time regular position.

The role ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in‑store donations.

• Directs all operations of the store to meet sales targets and control expenses while maintaining customer service standards
• Hires, orientates, trains, evaluates, recognizes, disciplines and terminates in concert with Territorial/National standards
• Manages health & safety, labour/employee relations and other related issues at a store level; participates in Step 1 and Step 2 of grievance procedures
• Plans store layout to attract customers including window displays and merchandise displays, decides on in-store promotions and auctions and keeps abreast of marketing trends by checking competitors’ stock; ensures attractiveness of the store through “Tidy Maintenance”
• Determines and maintains appropriate inventory levels based on spot checks of the store and reviewing weekly sales records
• Maintains control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately; protects the store from inventory shrinkage by close visual monitoring
• Ensures in-store safety for staff and customers (e.g., snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness dealing with volatile situations); ensures that the property (store) is secured at all times
• Establishes and manages in-store budget within guidelines; executes budgetary objectives by attaining sales margins, maintaining staffing cost ratios, and profit objectives as established by the region; ensures nightly sales are deposited into the appropriate financial institution
• Analyzes store financial statements and strategises appropriate action to attain financial goals, monitoring the cost of goods (i.e., buying products from warehouse, tracking costs associated with products, etc.)
• Works with other Salvation Army agencies to deliver emergency & disaster services as assigned by the District Manager
• Performs other duties as assigned

• Creativity/Innovation:
  Develop new and unique ways to improve service and to create new opportunities.
• Focus on Client Needs:
  Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork:
  Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead:
  Positively influence others to achieve results that are in the best interest of the organization.
• Make Decisions:
  Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organize:
  Set priorities, develop a work schedule, monitor progress toward goals, and track details, data, information and activities.
• Plan:
  Determine strategies to move set goals, create and implement action plans, and evaluate the process and results.
• Solve Problems:
  Assess…