Store Supervisor

Volunteer Experience
· Work Experience
· Work & Career

Type of employment:
Full time;
Permanent

No of positions: 1

Work Location:

937 103 AVE, Dawson Creek, BC, V1G 2G4

• Salary: $24.00 – $27.50 per hour
• Supportive work environment promoting work-life balance
• Staff events and team-building activities

• Supervise and guide retail staff to ensure professional customer service and responsible sale of age-restricted vape products and accessories.
• Assign daily work schedules and oversee routine store operations, including stocking, merchandising, shelf labelling, and store cleanliness.
• Verify customer age and enforce all vape-related sales restrictions in accordance with federal and provincial regulations.
• Support staff with product knowledge, customer inquiries, and point-of-sale transactions to ensure accurate and compliant sales.
• Monitor inventory levels, receive deliveries, restock shelves, and report low or damaged stock to management.
• Oversee cash handling, opening and closing procedures, and basic POS operations, including refunds and exchanges.
• Handle customer concerns or complaints and resolve issues promptly to maintain a positive in-store experience.
• Assist with training new employees in store procedures, compliance requirements, and customer service standards.
• Implement basic loss prevention and store security practices.
• Support in-store promotions, product displays, and seasonal merchandising as directed by management.
• Perform other related supervisory duties required for smooth daily store operations.

• Completion of secondary school.
• Previous experience in retail sales or customer service.
• Prior experience in a supervisory or key-holder role is an asset.
• Ability to supervise staff, assign daily tasks, and support smooth store operations.
• Strong verbal communication skills to interact with customers and guide staff effectively.
• Customer-focused mindset with a professional and responsible approach to selling age-restricted products.
• Basic organizational skills to manage inventory tasks, cash handling, and daily store routines.
• Ability to address customer concerns and routine operational issues in a calm and respectful manner.
• Willingness to learn and follow all policies related to age verification, regulatory compliance, and store procedures.
• Flexibility to work evenings, weekends, and statutory holidays as required by retail operations.
• Flexible availability to work evenings, weekends, and holidays in line with store operations.

We are seeking candidates with relevant retail experience and a demonstrated ability to supervise and coordinate store operations. Applicants must submit a current resume outlining their qualifications and relevant work experience. Shortlisted candidates will undergo an initial telephone or virtual screening followed by a formal interview. Reference and background checks may be conducted where applicable. We are committed to hiring individuals who demonstrate reliability, accountability, strong customer service, and professionalism.

Trance vape Dawson creek, operated by 1456250 BC LTD, is a retail business located in Dawson Creek, British Columbia, specializing in vaping products, accessories, and related retail products. With a strong focus on customer service, product knowledge, and a well-organized shopping environment, the company provides customers with a reliable and professional retail experience. Trance vape Dawson creek maintains efficient store operations through effective inventory management, product merchandising, and attentive customer service.

With a commitment to professionalism, compliance, and customer satisfaction, the company…