Citizenship Navigator Fort St John; Fort St. John

Position: Citizenship Navigator For Applicants Fort St John (Fort St. John)
Become a Citizenship Navigator, guiding applicants through the citizenship process. Support individuals with incomplete applications and help them obtain necessary documents in a compassionate manner.
In this role, Citizenship Navigators are the first point of contact for applicants seeking citizenship. Youll evaluate applications, assist with document retrieval, and provide important guidance throughout the process. Transparent communication, both verbally and in writing, will be crucial in this empathetic position, which requires a robust background in social services.

Key Responsibilities   Review citizenship applications thoroughly and evaluate documentation
Assist applicants in acquiring primary source documents
Communicate via email, phone, in-person, and virtually
Conduct final reviews and elevate completed applications
Maintain applicant profiles within the CRM system
Requirements   Diploma in archive management or related field
Minimum three years of experience in social services
Proficient in conflict resolution and de-escalation
Solid communication skills and tech-savvy
Knowledge of Métis contributions in B.C.
Embark on a meaningful journey assisting those navigating their citizenship with care and expertise.

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