Supportive Front Desk Worker

Position: Supportive Housing Front Desk Worker
Become a vital part of The Salvation Army as a Supportive Housing Front Desk Worker. In this role, you’ll ensure a safe environment, respond to tenant needs, and provide essential support.

This position requires you to act as the main contact for tenants, addressing inquiries and complaints while maintaining a secure environment. You will perform wellness checks, answer department phone calls, and liaise with external agencies. Strong interpersonal skills and empathy are paramount as you support tenants in this 24/7 facility.

Key Responsibilities:

• Act as main point of contact for all tenants

• Address tenant inquiries and complaints effectively

• Conduct wellness checks where necessary

• Maintain accurate records of daily occurrences

• Liaise with external agencies for tenant referrals

Requirements:

• Grade 12 education or equivalent required

• Up to one year of frontline experience in social services

• Completion of a 2-year Community College program is an asset

• Criminal Record Check and First Aid training needed

• Strong service ethic and adaptability required

Support tenants and enhance community well-being as part of The Salvation Army team.
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