Residential Worker B

Who We Are  For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement  The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description  POSITION PURPOSE

SUMMARY:

The Shelter Residential Worker B provides a safe and secure environment for residents and visitors.
Accountabilities  Client/Program Support   Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may include providing safe storage and recording of prescribed medications
Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations)
Coordinates client care relating to security issues; may be directly involved in doing bed checks, room/personal searches
May carry out inspection/security checks of property and grounds in accordance with policies and procedures
Handles the admission, orientation and evaluation of clients’ understanding of rules; ensures ongoing enforcement of policies enforces behaviour-based restrictions outlined by caseworkers or supervisory staff
May serve as Receptionist for Shelter - Answers phones, takes messages, responds to community inquiring and directs incoming requests
May prepare or provide simple meals for clients/residents
Performs other duties as assigned
Written and Verbal Communication   Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes occurrence reports
Working Conditions  The incumbent’s work environment is typically in a shelter and/or transitional housing and/or supportive housing
Isolation
Monotony
Odors
Dealing with angry people
Verbal abuse
Work schedule affecting lifestyle
Exposure to bodily fluids, bodily waste
Exposure to drugs and alcohol
The incumbent may have little to no travel required.
The incumbent carries a pager/walkie talkie and will work shifts.
Physical attacks by others
Exposure to infectious diseases
Exposure to bodily fluids
Sharp objects
Other dangerous situations
Qualifications and Education Requirements   The successful job applicant will have completed high school, plus specialized courses of up to six (6) months.
The successful applicant will hold/have a diploma in Social Services
CPR, First Aid Certification
Criminal Record Check
Non-Violent Crisis Training an asset
Experience and Skilled Knowledge Requirements   The incumbent must have more than three months but less than one year of prior related experience, including experience with frontline work in a social service setting.
Preferred Skills/Capabilities   Attention to detail, problem solving and analytical skills.
Personable
Organized
Strong service ethic and a friendly disposition with the public
Adaptability to change and frequent interruptions
Team oriented and able to take initiative
Willingness to work with people from diverse cultural backgrounds
Computer ability
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Casual Availability  Employees are expected to provide availability for all three shift times. (7 AM-3:30PM, 3:30PM-11:30PM and 11:15PM-7:15AM) as per collective agreement.
Casuals must indicate availability for 16 shifts: four must be Saturday or Sunday and two additional must be graveyard (where applicable) each month.
Casuals shall also provide availability for eight statutory holidays annually, including Christmas or New Years.
Background check consent.
A clear vulnerable sector screening.
A clean drivers abstract.
Completion of our online Praesidium Abuse Training and required Health and Safety training.
The salary range is based on the Collective Agreement, not any other factors. Compensation:
The target hiring range for this position is $23.64 to $24.02 with a maximum of $24.39. Placement in the salary range will be based on…