Assoc Director, Sales Analytics & Operations

Assoc Director, Sales Analytics & Operations

United States - California - Foster City Commercial/Sales Operations Regular

In this role, the Associate Director will be responsible for managing the tasks, and activities supporting HIV PrEP Prevention Specialists, Field Reimbursement Managers and Nurse Educators. This individual contributor will serve as key member of the Sales Analytics team and manage cross-functional projects, and leads components of departmental projects of varying complexity.

May manage, monitor, and/or review progress and accuracy of work of one or more contractors/vendors.

Key functions of this role include the following:

Strategic Planning & Performance Tracking

• Leads performance/KPI development and field reporting, enabling a thorough understanding of regional performance and opportunities based on a variety of inputs.
• Develop data-driven insights to inform field force strategy and execution.
• Identify, define and conduct ad hoc analysis as needed to support evolving business requirements and to provide timely business insights.
• Responsible for managing and deploying quarterly targeting and segmentation (i.e. realignments/reorganizations, data refresh assessments).
• Performance reporting and diagnostics, including design and implementation of field facing dashboards and reports.
• Field force training and training sustainment on analytics tools for performance evaluation and opportunity assessment for execution.
• Serves as a strategic liaison to field teams, partnering to identify opportunities and address data and analytics needs that drive commercial effectiveness.
• Evaluate potential new secondary data sources and analytics methodologies to continually elevate the impact of business analytics.
• Operationalize new data sources through collaboration with data strategy and governance, and IT teams.
• Inform Sales force size and structure recommendations for different phases of product life cycle.
• Embody a culture of operational excellence and continuous improvement.
• Uphold Gilead Core Values and Leadership Commitments.

Actionable Insights

• Leads the integration of insight and analysis from a variety of sources to inform material decisions through the delivery of robust opportunities and market context. Consolidates a variety of data and information into actionable brand opportunities.
• Provides objective quantitative analyses and leads the development of business cases to determine key opportunities and address critical business issues for the brand and/or TA.
• Collaborates with Advanced Analytics team to use predictive AI/ML techniques to surface opportunities such as likely patient alerts based on predictive modeling, next best action for execution efficiency; and lead the operationalization and field adoption of outputs through collaboration, education/trainings and change management.
• Deliver effective presentations of findings and recommendations to multiple levels of leadership through various communication channels

Stakeholder Management

• Interacts with a broad range of internal customers ranging from VP, Field leadership, Brand leadership, Integrated Insights, Data Strategy and Governance, Commercial Learning and Development, IT.
• Establishes and maintains business relationships with key stakeholders within the Commercial organization, and consistently demonstrates a thorough understanding of internal customers’ business needs.
• Viewed as a cross-functional subject matter expert and sought for advice on decisions that can impact business operations.
• Management and relationship development with key stakeholder groups in Sales, Marketing and Commercial operations.
• Management of external consulting resources from a project delivery and timeline perspective.

Basic Qualifications

• 10+ Years with BS/BA
  OR
• 8+ Years with MS/MA or MBA

Preferred Qualifications

• 10+ years of experience and a Bachelor’s degree in business administration, economics, finance or related fields or 8+ years of experience with MS/MA or MBA
• Demonstrated ability to pull together insights from a variety of sources and develop strategic guidance for field teams that result in a business decision or action.
liStrong business acumen and excellent…