Associate Director, Medical Information

Associate Director, Medical Information

United States - California - Foster City Medical Affairs Regular

Job Description

• Responds to unsolicited medical requests regarding Gilead products from HCPs, members of the public, and internal Gilead colleagues. Responses are provided in a timely manner using approved scientific response documents, up-to-date literature support, and other resources.
• Uses scientific and MI expertise to drive strategic initiatives and empower Gilead partners, HCPs, and patients to enable timely, informed decisions and improved patient outcomes.
• Perform appropriate medical review for promotional and/or medical materials.
• Prepares global scientific resources in collaboration with local affiliate teams.
• Identifies, reports and records adverse events and product complaints in a timely manner in accordance with SOP.
• Contributes to development of G MI strategy and represents G MI cross‑functionally.

• Develop and maintain a deep knowledge of product, disease state and competitor landscape for assigned therapeutic area.
• Respond to unsolicited requests for medical and scientific information regarding Gilead products and documents in the request handling system.
• Research and collaborate with cross‑functional colleagues to address complex requests.
• Create, update, and participate in review, quality check and approval of MI response documents.
• Collaborate with affiliate MI and relevant internal partners (medical affairs, development, regulatory, global patient safety and operations, commercial) to manage global response topics and content.
• Prepare and approve data on file to support response documents and complex requests.
• Maintain document repository with routine review of approved documents for new data from regulatory updates, scientific conferences, up-to-date literature searches, proactive literature surveillance, or newly published materials.
• Review and provide analysis of MI databases for trends, customer insights and data gaps to guide content development and prepare customer interaction reports to share with internal stakeholders.
• Participate and support MI booths at scientific congresses.
• Serve as liaison for department‑specific training for new staff members, cross‑functional colleagues and vendors, as required.
• Contribute to departmental strategic initiatives by supporting key activities within the TA, including product launches, labeling updates, patient engagement, etc.
• Execute and drive global MI initiatives and actions in a timely way to advance the provision of MI to improve patient care.
• Identify, report and record adverse events and product complaints in a timely manner in accordance with SOP.
• Build and cultivate relationships with appropriate functions.

• Excellent written, verbal and interpersonal communication skills, and the ability to work well in multidisciplinary teams, across geographies.
• Knowledge of applicable regulatory and legal requirements for the provision of MI in the pharmaceutical environment.
• Ability to analyze and evaluate clinical, biomedical and scientific data.
• Demonstrates Gilead’s core values and Leadership Commitments.
• Strong attention to detail, excellent project management and problem‑solving skills.
• Previous experience with problem‑solving and project management preferred.

• Pharmacy, Nursing or Medical/ Life Sciences degree/advanced degree or equivalent.
• Experience in MI preferred or comparable experience within a healthcare/clinical environment required.
• Experience in the pharmaceutical industry or a MI vendor required.
• Experience in conducting medical/promotional reviews required.
• Previous experience minimum 5 years preferred (may include advanced degree course).