Senior Business Systems Manager- R&D IT

Gilead Sciences, Inc. is a research-based biopharmaceutical company founded in 1987. Together we deliver life‑saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development.

Our scientific focus has resulted in marketed products that are benefiting millions of people, a pipeline of late‑stage drug candidates, and unmatched patient access programs to ensure medications are available to those who could otherwise not afford them. By joining Gilead, you will further our mission to address unmet medical needs and improve life by advancing the care of patients with life‑threatening diseases.

IT Business Analysis is a core job family within Gilead's broader Information Technology (IT) group. IT Business Analysts at Gilead are instrumental in bridging technology solutions with business strategies to enhance operational efficiency and achieve strategic goals. They support Gilead business strategies and operations by leading the evaluation, analysis, and planning of technology, process, and related business needs.

Through collaboration with business leads and IT partners, IT Business Analysts ensure that technology solutions are fully aligned with business objectives, fostering innovation and strategic achievement. They develop and maintain an in-depth understanding of business needs and objectives in both general business and technology realms, playing a critical role in use case analysis, functional design specification, processing mapping, testing, and validation of business technology solutions.

Candidates are expected to have a keen insight into pharmaceutical research & development and technological trends, particularly in cloud computing, Agile methodologies, data analytics, AI/ML, etc. This role demands exceptional analytical and critical thinking skills to conduct use case analysis, functional design specification, and process mapping, ensuring that the technology solutions deployed meet the intricate needs of our business operations.

As a lead business analyst, you will be responsible for orchestrating the allocation and coordination of IT resources, ensuring project timelines and business goals are met efficiently. You will act as the lead business analyst to assigned business groups or for assigned IT domains, participating in evaluation and feasibility analysis for new or updated systems or applications.

Post‑implementation, you will conduct thorough reviews to assess solution effectiveness, monitor ongoing operations for optimization opportunities, and lead continuous improvement efforts to adapt to evolving business needs. You will coordinate and manage internal and external IT resources to support assigned projects, playing a key role in supporting and modelling the culture within your team and the broader IT organization – a culture of high‑performance, data‑driven decision‑making, value‑driven prioritisation, quality governance, and compliance.

General responsibilities for this position will include (but are not limited to) the following:

• Oversee and manage the gathering of business and user requirements, conducting thorough needs analysis to ensure alignment with scientific research goals and IT capabilities.
• Analyze initial business cases, including resource requirements, categorisation, and prioritisation, to support strategic IT initiatives in pharmaceutical research across therapy areas.
• Conduct assessments of current business processes, systems, and applications, recommending improvements based on business needs, industry trends, and best practices.
• Document business process flows for current and future states, ensuring clarity and efficiency in processes that bridge IT and research operations.
• Manage the documentation of…