Program Manager; Contractor

Program Manager (Contractor)

Location:

Foster City, CA (hybrid)

Pay Range: $53-$73/hr

Duration: 6 months

We are seeking a highly skilled Program Manager to support our technical teams by owning and optimizing the tools and processes that drive our engineering lifecycle.

This is a role focused on enabling teams via Jira maintenance and administration, developing insightful dashboards, and refining engineering workflows. This position is critical for driving execution, tracking performance, and enabling our engineering teams to deliver effectively on key business objectives.

• Process & Workflow Enablement:
  • Partner with engineering managers and functional leads to help analyze existing workflows and identify areas for improvement.
  • Collaborate with teams to document, refine, and standardize key processes (e.g., sprint planning, bug tracking, feature development, and epic management).
  • Support the execution of cross-functional process improvement initiatives by providing project coordination and administrative support.
• Dashboarding & Reporting:
  • Work closely with stakeholders to understand their data needs, then build and maintain program-level and team-level dashboards (e.g., using Jira Dashboards, EazyBI, or other BI tools).
  • Assist teams in developing and tracking key performance indicators (KPIs) for project health, team velocity, bug density, and cycle times.
  • Create and deliver regular status reports, leveraging data from established dashboards to communicate status, risks, and key accomplishments.
• Jira & Tooling Support:
  • Serve as a primary support for the Autonomy team’s Jira and Confluence environments.
  • Assist technical teams with the configuration of Jira projects, workflows, custom fields, screen schemes, and permission schemes.
  • Champion and provide guidance on best practices for Jira hygiene and usage across all engineering teams.
  • Triage, troubleshoot, and resolve user-reported issues related to Jira and the associated tool.
• Program & Initiative Support:
  • Assist engineering leads in translating high-level goals into actionable project plans, timelines, and deliverables within the Jira structure.
  • Help teams proactively identify project risks, dependencies, and impediments, facilitating mitigation planning sessions.
  • While the role is focused on support, proactively identify opportunities for improvement and demonstrate the ability to independently own and drive discrete projects (e.g., a new workflow rollout or a dashboard implementation) from conception to completion.

• BS/MS degree in Computer Science, Information Systems, or equivalent practical experience.
• 3+ years of experience in technical program management, project management, or a similar role within a software development environment.
• Proficiency with Atlassian tools (Jira, Confluence), including creating complex JQL queries, configuring advanced workflows, and building shared dashboards.
• Proven ability to lead complex, cross-functional projects and process improvement initiatives independently.
• Strong analytical skills with the ability to define metrics, analyze data, and generate actionable insights.
• Excellent written, verbal, and visual communication skills, with the ability to train users and present complex information clearly.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.