Director, Sales Analytics & Operations; HIV Prevention & Community

Director, Sales Analytics & Operations (HIV Prevention & Community)

United States - California - Foster City Commercial/Sales Operations Regular

In this role, the Director will be responsible to deliver timely and actionable insights to inform and shape field strategy and provide ongoing insights to enhance competitive fitness and enable execution excellence for the HIV PrEP Field Activation Specialist Team and the HIV Community Liaison Team. This high impact, individual contributor role will determine strategic analytical priorities for these teams, manage cross‑functional projects, and lead components of departmental projects of varying complexity.

This role requires leveraging a broad and deep skill set (functional expertise, therapeutic area knowledge, communication skills, leadership and influencing, and executive presence, to name a few) to help drive the success of work across a variety of key stakeholders – including business unit, field leadership, brand and managed markets, marketing leadership, peer functional leads, Integrated Insights Data & Digital, Finance, competitive intelligence, and executive leadership.

Location:

Foster City CA.

Key functions of this role include the following:

Strategic Planning, Performance Tracking and Actionable insights:

• Lead development of data-driven insights to inform field force strategy and execution for different phases of product life cycle

• Lead KPI development, performance reporting including design and implementation of field facing dashboards and reports, enabling effective pre-call planning and a thorough understanding of regional (area, region and territory) performance and opportunities based on a variety of inputs

• Conduct analytics projects to inform a range of business issues including field force targeting and strategy including product/indication bag mix to optimize portfolio, inform go/no go decisions on different tactics, sampling strategy and analytics, physician level sample allocation etc.

• Lead the integration of insight and analysis from a variety of sources to inform business decisions through the delivery of robust and actionable opportunities

• Evaluate potential new secondary data sources and analytics methodologies to continually elevate the impact of business analytics and operationalize new data sources through collaboration with data strategy and governance, and IT teams

• Field force training & training sustainment on analytics tools for performance evaluation & opportunity assessment for execution excellence

• Responsible for leading and deploying quarterly targeting, call plan refinements and segmentation

• Collaborate with Advanced Analytics team to use predictive AI/ML techniques to surface opportunities such as likely patient alerts based on predictive modeling, next best action for execution efficiency; and lead the operationalization and field adoption of outputs through collaboration, education/trainings and change management

• Deliver effective presentations of findings and recommendations to multiple levels of leadership through various communication channels

Stakeholder Management:

• Interact with a broad range of internal customers ranging including and not limited to VP, Field leadership, Brand leadership, Data Strategy and Governance, Commercial Learning and Development, IT, Global Teams

• Establish and maintain business relationships with key stakeholders within the Commercial organization, and consistently demonstrate a thorough understanding of internal customers’ business needs

• Viewed as a cross-functional subject matter expert and sought for advice on decisions that can impact business operations

• Management and relationship development with key stakeholder groups in Sales, Marketing, Integrated Insights and Commercial operations

• Management of external consulting resources from a project delivery and timeline perspective

Leadership, Influence, and Communication:

• Develop trust and be a strategic thought partner

• Collaborate effectively with senior leaders across multiple functions and business units

• Communicate complex dynamics/challenges clearly and concisely to senior leaders

• Provide recommendations…