Senior Manager Chief of Staff

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #Lifeat Visa.

Job Description

With data and AI being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data and AI/Machine Learning on behalf of consumers, businesses, and communities is key to our future. We at Visa have a bold vision to continue to grow and accelerate our data and AI/ML-related businesses and capabilities.

Led by Visa's Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to enterprise data and AI business strategy, platforms and products, solutions, as well as our policy and governance. Working closely with Visa's Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa's global lines of business, the Global Data Team is evolving Visa's data-related work with momentum and enthusiasm.

Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world.

The Chief of Staff will play a critical role in supporting the VP, Data Product, Platforms & Engineering and the Global Data Team. The Chief of Staff will serve as the right hand to the Vice President of Data Platforms & Engineering, acting as a strategic advisor and operations lead for the data platforms organization. The position will provide critical support in strategic planning, cross-functional coordination, executive communications, and operational oversight to ensure the Data teams runs efficiently and in alignment with broader business goals.

This role requires a highly organized, proactive leader who can manage complex initiatives, streamline communications, and foster collaboration across engineering teams and other business units. By linking technical insights with business strategy, the Chief of Staff enables the VP to focus on vision and growth, while ensuring execution of key data platform initiatives and daily operations run smoothly.

The role requires a leader who can foster collaboration across the Global Data Team and with other Business Units. Strength in linking ideas and data points together is crucial to excel in the role. Being discreet, earning and maintaining trust, as well as championing the best idea, are essential habits to thrive in the role. Acting as an advisor and facilitator, candidates who can build consensus, build networks, and work in methodical sequencing will be best equipped to manage the core duties and dynamics.

Responsibilities

• Strategic Planning & Execution:
Work closely with the VP to develop and refine the data platform strategy and technical roadmaps. Translate high-level objectives into actionable plans and key results (OKRs), and track progress against these goals. Provide analysis and recommendations to guide decision-making, ensuring that data infrastructure and platform engineering initiatives align with overall business priorities.

• Cross-Functional Coordination:
Facilitate collaboration across the Data Platforms & Engineering teams and with other units (e.g. product, analytics, IT) to drive integrated solutions. Serve as a liaison between the data engineering group and key partners like Finance, HR, and Legal, coordinating shared initiatives and resolving roadblocks in support of the platform strategy. Lead by influence, building consensus among diverse stakeholders and leading without formal authority to achieve program…