Director, US Commercial Analytics

Director, US Commercial Analytics

United States - California - Foster City Commercial/Sales Operations Regular

Job Description

The Director of US Commercial Analytics will be responsible for leading insight generation & strategic thought partnership for multiple brands in the Liver franchise. This high‑impact individual contributor role will do so by managing projects of significant complexity requiring cross‑functional collaboration. The role will also participate in shaping the roadmap for the US Advanced Analytics function across business units. The role requires leveraging a broad and deep skill set (functional expertise, therapeutic area knowledge, communication skills, leadership and influencing, executive presence, etc.)

to help drive success across a variety of key stakeholders – including VP, Business Unit Executive Leaders, Brand Marketing, US Market Access, Field Sales, Commercial Operations, Finance, Medical, and Global.

This role is based onsite at our HQ in Foster City, California.

Key Functions

Strategic Planning & Brand Performance Tracking

• Lead development of data‑based insights to inform brand, franchise, and business unit strategy and execution.

• Lead performance/KPI development and reporting, including best practice sharing across TAs, enabling a thorough understanding of brand performance and opportunities based on a variety of inputs.

• Collaborate with brand marketing leadership to establish an annual business analytics plan by brand.

• Leverage data and analytics to develop key insights to inform each brand’s strategy through the BPOA (Brand Plan Of Action) process.

• Conduct analytics projects to inform a range of business issues, including MD and patient segmentation, customer journey and treatment flow analytics, sampling strategy and analytics, etc.

• Performance reporting and diagnostics, including design and implementation of HQ‑facing dashboards and reports.

• Evaluate potential new secondary data sources and analytics methodologies to continually elevate the impact of business analytics.

Actionable Insights

• Integrate insight and analysis from a variety of sources to inform material decisions through the delivery of robust opportunities and market context.

• Provide objective quantitative analyses and lead the development of business cases to determine key opportunities and address critical business issues for the brand and/or TA.

• Collaborate within the department to ensure business analytics context is integrated into tactic measurement and marketing mix work, to ensure business analytics insights are available to inform forecasting, and to identify opportunities to integrate new capabilities from the AI/Predictive Analytics Lab.

Stakeholder Management

• Interact with a broad range of internal customers ranging from VP, executive directors of brand, marketing team, and IT.

• Establish and maintain business relationships in key segments of the Commercial organization, consistently demonstrating a thorough understanding of internal customers’ business needs.

• Act as a cross‑functional subject matter expert and sought for advice on decisions that can impact business operations.

• Lead and conduct quarterly functional reviews with key VP, Senior Directors, and stakeholders on business unit and domain area to share insights and analysis on relevant business, brand, and market issues.

• Demonstrate strong evidence of project leadership and project management (planning, prioritization, objective setting, meeting management, and plan execution).

• Manage and develop relationships with key stakeholder groups in Marketing and Commercial operations.

• Manage external consulting resources from a project delivery perspective.

Advanced Analytics

• Identify business challenges and use cases to drive value through use of non‑traditional analytical approaches.

• Drive innovation in the use of new AI and predictive analytics techniques to improve efficiency and effectiveness of US Commercial strategy and operations, coordinating across all Commercial Operations teams.

• Collaborate with business units and brand marketing leadership as well as peer Commercial Operations teams to identify…