Customer Marketing Coordinator

JOB TITLE:
Customer Marketing Coordinator

LOCATION:

Foster City, CA (onsite)
PAY RANGE: $37.00 - $47.71/hr
DURATION: 6 months

TOP 3 SKILLS:

• 4-6 years of experience in a marketing role.
• Highly proficient in project management tools (e.g., Asana, JIRA), with demonstrated experience managing multiple projects and deadlines.
• Exceptionally organized and detail-oriented, with a strong ability to prioritize tasks in a dynamic environment.

JOB DESCRIPTION
The Communications team brings the mission, strategy, and values to life through clear, consistent, and engaging communications and programs. We embrace telling compelling stories through high-quality content and community engagement. Our process is collaborative and creative

We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation—and we need your help. Here, you’ll find a creative, collaborative environment where great ideas thrive and where everyone is driven by the same big purpose.

We are seeking a highly organized and proactive Customer Marketing Coordinator to join our growing team. The Customer Marketing Coordinator will sit within the Customer Marketing team and will be responsible for coordinating and project managing integrated marketing campaigns, assisting with co-marketing partnerships, and supporting customer marketing efforts that build engagement, acquisition, and retention.

Responsibilities:

• Support the planning and execution of multi-channel marketing campaigns, including project tracking within Asana.
• Play a key role in destination partnership efforts by collaborating with partners, coordinating communications, tracking deliverables, and supporting execution and reporting.
• Coordinate and execute marketing initiatives that drive brand affinity and loyalty.
• Develop clear and concise creative briefs for marketing campaigns.
• Conduct market research to inform strategy and identify new opportunities for customer engagement.
• Identify and recommend improvements to customer marketing programs, workflows, and reporting processes.
• Partner closely with teams across marketing, creative, product, and operations to ensure seamless execution.
• Help keep the team running smoothly by assisting with scheduling, agenda setting, note taking, reporting, and other important day-to-day tasks.

Qualifications

• Bachelor's degree in Marketing, Business, or a related field.
• 4-6 years of experience in a marketing role.
• Highly proficient in project management tools (e.g., Asana, JIRA), with demonstrated experience managing multiple projects and deadlines.
• Exceptionally organized and detail-oriented, with a strong ability to prioritize tasks in a dynamic environment.
• Strong written and verbal communication skills.
• Creative thinker with an eye for emerging trends, customer needs, and storytelling.
• Self-starter that takes initiative and recommends solutions and ideas.
• Team player with excellent interpersonal skills.
• Demonstrated ability to meet deadlines and work in a fast-paced environment.
• Enthusiastic about helping build the customer marketing function.

Bonus Qualifications

• Experience in the transportation or technology industry.
• Experience in media planning and buying.
• Experience working with analytics tools.
• Strong grasp of the digital and traditional marketing landscape.
• Experience launching new products or services, ideally B2C.

BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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