Shift Manager

About the Franchise

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, but it is a separate company and a separate employer from McDonald’s USA. If hired, the franchisee will be your employer, responsible for all employment matters.

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. The job inspires growth and allows you to choose your hours, pursue education, and build skills. Our people want to say YES—working with energy, coaching others, and helping run a business that serves up delicious food and feel‑good moments.

Managers lead shifts each week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers. Shift Managers perform a variety of tasks, including planning shifts, monitoring performance, enforcing McDonald’s standards, managing safety, security, and profitability, communicating with the next Shift Manager, and helping departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

• Must be 18 years or older to be a manager in our corporate‑owned restaurants.
• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys a fast‑paced environment.

• 15‑25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including high‑school completion, college tuition assistance, and English classes for second‑language learners
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

By applying to this position, you understand that you are applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. Any information you provide in your application will be submitted only to the independent franchisee. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.