Registration Representative PD

Title:

Registration Representative

Location:

Fountain Valley, CA

Department:
Admitting

Status:
Per Diem

Shift: Day

Pay Range: $23/hour

Memorial Care is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient‑centric, affordable, and high‑quality healthcare; your personal contributions are integral to Memorial Care's recognition as a market leader and innovator in value‑based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Medical Center. It is expected that the employee demonstrate behavior consistent with our core values:
Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Orange Coast Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.

The Registration Representative is under the direction of the Supervisor/ Manager and is responsible for completing all registrations of patients presenting for procedures, admissions, outpatient and ER visits. The Representative must obtain and verify demographic and insurance information so that the patient can be accurately identified and billed for their services. The Registration Representative is responsible for collecting and posting the patients financial responsibility in Epic and immediately dropping the payment in the safe or locked cash drawer.

Excellent customer service must be maintained with all patients, visitors, clinicians, and co‑workers.

* Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at Memorial Care—that includes taking good care of employees and their dependents.

We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our Memorial Care Benefits for more information about our Benefits and Rewards.

• 1-2 years Medical Office/Admitting/Registration or equivalent healthcare experience preferred
• General knowledge of insurance payors: PPO, HMO, POS, EPO, Medicare, Medi‑Cal, & Cal Optima
• Bi‑lingual (English/Spanish, or English/Vietnamese) preferred
• General computer skills required including electronic medical record and Microsoft Office
• Knowledge of medical terminology

• High school graduate preferred
• Medical Terminology related course or certificate preferred