Senior Program Manager - Digital Marketing, Enterprise I.T

Senior Program Manager - Digital Marketing, Enterprise I.T.

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Job Description

We are seeking a Senior Program Manager who can run multiple Enterprise Interactive Marketing Web Projects using Agile, Waterfall, and hybrid SDLCs to join our team! You will coordinate activities for Developers, BSAs, QA, Client Resources, and Third Party Resources to ensure that Project work streams are on track, identify any potential risks and mitigations, operate the JIRA and Confluence tools for each workstream, create weekly status slides for Business Leadership, and update statuses in various project management tools (Jira, Confluence, Smart Sheet), among other Program Management duties.

This is a hands‑on role that requires collaboration with Digital Agencies and other Service Providers to ensure delivery of projects stays on track and impediments are anticipated and mitigated ahead of time.

This is a contractor role, working normal Pacific Time Business Day Hours with some extra hours where required. Opportunity for long‑term contract depending on performance.

No Staffing Agencies.

Onsite Position, applicant should be located in Orange County, Southern California.

• Drive execution and delivery of multiple high-profile technical, product or software development projects from start to finish.
• Manage intra- and inter-team dependencies, highlight project blockers and risks and work with cross-functional teams to resolve them.
• Track and manage dependencies across multiple projects; leads escalation processes to make issues visible to stakeholders and leadership; drive resolution of dependency issues through the process.
• Partner with project teams to identify interdependencies, conflicts and risks associated with delivery. Identify and manage all project dependencies and critical path. Complete dedication to the PMO and all the activities within; creating weekly agenda, publishing weekly status, meeting coordination, meeting recaps, RAID Log activities, and assess various projects or task related artifacts.
• Collaborate with Product Managers on project objectives, provide clear communications to teams and stakeholders on of milestones, deliverables, and success criteria.
• Develop trusted partnerships with stakeholders by collaborating and delivering on common goals.
• Ensure that projects and priorities support partner's strategic plans and each project is managed to ensure on-time implementation and flawless execution.
• Facilitate backlog grooming and story deconstruction.
• Manage demand by working closely with all constituents to prioritize programs and projects based on business needs, resource capacity, risk exposure and interdependencies.
• Develop delivery plans of complex projects and programs.
• Manage project schedules, identify possible issues and clearly communicate them to project stakeholders.
• Maintain a clear overview of project timelines (Agile/Kanban boards, Gantt charts, spreadsheets, etc.) and progress using project and task management tools (primarily in Jira and Confluence).
• Provide timely updates on the status of projects to a cross-functional audience in multiple formats.
• Leverage Agile and SDLC methodologies to lead teams on a daily basis to the successful delivery of software development projects in accordance with the delivery framework and established best practices. Remove impediments; track blockers and report slippages with workable mitigation plans.
• Manage daily scrums, sprint planning, sprint retrospectives and sprint demos.
• Frequently communicate program and roadmap status and schedule updates. Create and maintain project documentation (primarily in Confluence) that is the single source of truth about a project to keep teams aligned and informed.
• Work with senior leadership, stakeholders, partners, and delivery teams to track and maintain a program-level view of initiatives.
• Work closely with vendors, product managers and engineering teams to get high-quality products and features through various internal and external software project release life cycles.
• Lead overall project stage gate review…