HVAC Instructor

We are seeking a dynamic HVAC Technical Trainer/Instructor to join our team at Nicholson Plumbing, Heating & Air Conditioning in Holliston, MA and Gervais Mechanical Services in Auburn, MA. Our people‑first culture ensures both customers and employees thrive.

What we offer:

competitive compensation, consistent work, professional and personal growth, wellness, and a fun, friendly work environment.

• Writes training programs, including outlines, text, handouts, and tests.
• Offer specific technical training programs to help workers maintain or improve job skills.
• Lectures class on safety, installation, programming, maintenance, machinery, and equipment, following outline, handouts, and texts.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
• Administers written and practical exams and writes performance reports to evaluate trainees' performance.
• Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
• Conducts course feedback evaluation to determine measurements of training success or areas of improvement.
• Maintains quality training by establishing and enforcing organization standards of practice and protocol.
• Monitor, evaluate, or record training activities or program effectiveness and file documentation.
• Develop alternative training methods if expected improvements are not seen.
• Evaluate training materials used for instruction, such as outlines, texts, or handouts.
• Evaluate modes of training delivery, such as in‑person or virtual to optimize training effectiveness, training costs, or environmental impacts.
• Keep current with developments in area of expertise by reading current publications, books, articles, etc.
• Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
• Monitor training costs and prepare budget reports to justify expenditures.
• Design, schedule, and administer meetings, classes, and demonstrations to conduct training.
• Devise programs to develop maximum potential among employees in lower‑level technician positions.
• Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
• Provide support on nights and weekends to technicians that are running into technical difficulties and coach through diagnostic if needed, or discuss what issue could be.
• Ride‑alongs for training.
• Provide assistance and site visit if needed for customer concerns on technical inquiries after multiple warranty or callbacks.
• Monitor and record tool Co‑Op program. Maintain policies in accordance with our Program.

• Minimum 7 years Residential HVAC Service experience.
• Minimum 5 years Training & Development experience.
• High school GED or equivalent.
• EPA 608 and Lead Renovator Certification preferred.
• Clean and neat appearance.
• Strong customer service and communication skills.
• Hard‑working and motivated.

Salary: $95,000 – $110,000 per year.