Pharmacy Shift Supervisor

Reports to: Production Manager/ Pharmacist in Charge

The Pharmacy Shift Supervisor oversees the work of a team of Pharmacy Technicians that assist Pharmacists with the dispensing of prescriptions

DISCLAIMER: The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned or the scope of the job may change as necessitated by business demands.

• Monitors daily technician workflow
• Determines priorities and assigns and regulates the routine work production performed by technicians
• Ensures all labels are printed
• Ensures all orders are packed and toted by following workflow monitor
• Expedites the processing of prescriptions by performing all duties necessary and allowable by law and policy both in preparation for pharmacist fill and upon pharmacist completion of dispensing duties
• Organizes workflow by route
• Communicates progress with supervising pharmacist
• Monitors daily schedules to ensure that quality, production and customer service standards are maintained
• Train and integrate new technicians
• Contributes to the production strategy by understanding the metric goals and how to achieve them
• Maintains thorough knowledge of department processes
• Responds quickly and practically to emergencies, crises, or unexpected issues during the shift
• Exhibits strong interpersonal and customer service skills

• Full understanding of pharmacy compliance and safety standards
• The ability to meet the physical demands of the job, such as standing for long periods of time
• Ability to multitask
• Leadership and management skills
• High School Diploma
• State Pharmacy Technician Registration or Licensure as Applicable
• CPhT preferred