Regional Director, Retail Marketing

As a Regional Director you would be responsible for leading our Northeast Retail Marketing markets. We seek an experienced, enthusiastic, results‑driven Regional Director who understands the Timeshare/Vacation Ownership Industry, strategic planning, critical thinking, and strong team building.

This role reports to the Sr Director of Retail Marketing. The Regional Director will identify areas of improvement and implement processes and best practices to drive consistent results. They will partner with Regional Sales and Marketing Leadership to forecast tour flow, analyze performance, increase tour quality and production, and drive financial performance for each Business Unit.

A key responsibility is building and retaining a strong Regional Leadership Team. The Director must attract and retain top talent and effectively train and motivate all Retail Marketing Leaders.

• Review, develop, and implement marketing strategies designed to bring in desirable business outcomes
• Leverage existing relationships and develop new ones
• Maintain vendor relations and negotiate when needed
• Create and foster a high level of synergies with Sales and Marketing Partners
• Monitor results and profitability, course‑correcting as appropriate
• Understand market analytics contributing to buyer and candidate behavior
• Recommend new strategies and ways to leverage existing channels to grow the business
• Evaluate and report on the effectiveness of retail marketing campaigns and strategies
• Develop and manage the budget for designated areas of responsibility
• Provide leadership necessary to execute professional development programs to grow a strong bench of retail marketing leaders
• Create a positive work environment by maintaining the highest level of ethics and integrity consistent with corporate values
• Maintain and develop corporate image and reputation; protect and develop the company’s brands via suitable PR activities and intellectual property management
• Travel up to 75%

Hilton Grand Vacations offers a range of health and wellness benefits to associates who work 30 or more hours per week to support you throughout your career with us.

• Medical
• Dental
• Vision
• HSA, FSA
• Life and accident coverage
• Disability
• Wellness program
• Employee Assistance Program
• Paid time off within the first year of employment
• Parental leave

• Bachelor’s Degree or Equivalent experience required
• 10 years progressive sales and marketing experience with a minimum 2‑4 years Director level management experience
• Experience managing multiple remote associates preferred
• Knowledge and understanding of the timeshare industry, OPC marketing or telemarketing sales strongly preferred
• Adept at using technology; knowledge of MS Office Suite
• Proven leadership track record in guiding direct and indirect reports toward desired outcomes, setting high performance standards and delivering quality service
• Exceptional written and verbal communication skills, presentation, and public speaking skills
• Visionary leadership style
• Strong analytical, diagnostic, and problem‑solving skills
• Excellent organizational and strategic planning skills
• Proven relationship building and consultative strengths; establish and maintain customer relationships and build trust and respect by consistently meeting and exceeding expectations
• Experience managing multiple projects, issues, and deadlines
• Experience effectively coaching others through complex, difficult, and emotional issues
• Experience developing and sustaining relationships across multiple levels of the Company
• Highly collaborative, innovative, and creative in approaching and accomplishing all work