AP Vendor Relations Clerk

AP Vendor Relations Clerk needs 5+ years experience AP Vendor Relations Clerk requires:

• Service Now
• Analysis experience (ability to look at datasets and be able to tell stories)
• Moderate Excel competency required to digest, analyze, reconcile, and manipulate large amounts of data (required)
• Excellent customer service required - Customer first mentality with a high level of patience
• Committed to building strong relationships with internal customers and vendors
• Strong time management and prioritization skills, holding self and others accountable for their deliverables
• Sense of urgency when following up on open issues, understanding when it's necessary to elevate an issue to management
• Excellent listening and communication skills, both written and verbal
• Must have the ability to listen to or read requests coming from the business and interpret exactly what is needed, asking clarifying questions rather than making assumptions, so the request can be fulfilled without multiple cycles

• Submit IT equipment orders for procurement
• Collaborate with vendors to ensure we have transparency across all equipment purchases
• Provide internal customers with updates on their equipment orders
• Analyze equipment purchase data received from vendors to remediate mismatch errors using Excel reports
• Normalization of large amounts of data in Excel
• Monitor vendor ticket queues to ensure adherence to contracted SLAs