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Member Experience Lead - Frontline
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2025-12-25
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2025-12-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading wholesale retailer in Framingham is seeking a Member Experience Supervisor to lead a team, drive performance, and enhance customer satisfaction. The role involves managing cashiers and membership services while ensuring compliance with club standards and fostering team development. Ideal candidates demonstrate strong leadership and communication skills, with at least 2 years of customer service experience. The position offers competitive pay and comprehensive benefits, contributing to a positive member experience.
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