Part-Time Weekend Lifeline Supervisors

Part-Time Weekend Lifeline Supervisors Needed

Lead with Heart. Support People in Crisis.

We’re urgently hiring Part-Time Weekend Lifeline Supervisors to help oversee operations for a mental health and crisis call line. If you have call center leadership experience and can stay steady in high-stress conversations, this is your chance to make a difference every weekend.

• $22/hour for part-time weekend shifts (8-hour schedules)
• Be a critical support for callers in crisis and staff responding in real time
• Saturday & Sunday only — No weekday commitment
• Help provide life‑saving support and supervision from the front lines
• Build experience in mental health crisis response and leadership

• Supervise a small team of call takers during weekend shifts
• Supporting people facing emotional distress or suicidal ideation
• Coach and guide staff while ensuring documentation and escalation protocols are followed
• Juggle multiple systems and communication tools with precision

• 1+ year of experience supervising in a call center or customer service role
• Exposure to mental health services, crisis response, or emotional support work
• Ability to remain calm, compassionate, and professional during intense interactions

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.