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Customer Success Mgr./ CSM Customer Service Rep

Membership Concierge II: Guest Experience Leader

Job in Framingham, Middlesex County, Massachusetts, 01704, USA
Listing for: Life Time Inc.
Full Time position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading health and wellness company is seeking a Membership Concierge for their Framingham location. This role involves serving as the first point of contact for members, providing excellent customer service, and assisting with account maintenance. The ideal candidate will have a high school diploma and at least one year of customer service experience, with a passion for helping others.

A Bachelor's Degree in Hospitality is preferred. This position offers a range of benefits, including a fully subsidized membership and professional development opportunities.
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