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Customer Experience Specialist – B2B & Retail Support

Job in Framingham, Middlesex County, Massachusetts, 01704, USA
Listing for: Topo Athletic, LLC
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27000 - 34000 USD Yearly USD 27000.00 34000.00 YEAR
Job Description & How to Apply Below

Topo Athletic, LLC is seeking a Customer Experience Associate to support direct-to-consumer and wholesale customers. You will serve as a key link between customers, sales partners, and internal teams to ensure seamless order experiences and timely resolutions.

You’ll work closely with Sales, Marketing, Operations, Product, and Finance, handling orders, returns, warranties, and new accounts while maintaining a customer-first mindset and strong communication.

This posting is for the Customer Experience Specialist – B2B & Retail Support role at Topo Athletic, LLC, based in Framingham, MA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Specialist – B2B & Retail Support role in the description above.

We appreciate your interest in this position.

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