Urgent Care - Medical Assistant; MA

Overview

As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community.

At Convenient

MD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. If you're ready to take your career to the next level and make a meaningful impact, we invite you to apply for the Medical Assistant role and be a key player in our mission to provide exceptional healthcare services!

• Patient Interaction:
  Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.

• Clinical Responsibilities:
  Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
• Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.

• Medication Administration (prescription meds – NH & ME only):
  Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
• Ensure accurate medication preparation and administration techniques.
• Understand medication dosages, routes of administration, and potential side effects.

• Collaboration with Clinical Team:
  Work closely with other members of the clinical team to ensure seamless coordination of patient care.
• Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
• Collaborate with providers on discharge plans and may help with discharge.
• Welcome and support the training of new team clinic team members.

• Must be able to work 12-hour shifts in consecutive and/or non-consecutive days:
• For full-time: three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
• For part-time: two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
• For per diem: four (4) 12-hour shifts per month, ideally one (1) shift each week.
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three (3) other Convenient
  
  MD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

• Education:
  
  High school diploma or GED required.
• Certification or demonstrated prior experience:
  Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification:
  American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused:
  Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Proactive and confident communicator (written and verbal):
  Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy:
  Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator:
  Ability to establish and maintain…