Senior Manager Product Management- Mobile App

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly.

We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

The Senior Manager of Product Management is a pivotal role that drives the product roadmap and product development of a set of digital products. This individual will understand market dynamics and the competitive landscape to develop a long-term product vision that addresses customer needs.

• Conduct market research and competitive analysis to create a product vision.
• Develop and manage the product roadmaps for a set of products
• Lead the product planning process form grooming the backlog to prioritization to developing epics and user stories.
• Partner with cross-functional business and tech teams to ensure alignment
• Manager a team of product owners through ongoing coaching and development

• Intellectually Curious and Continuous Learner- interesting in asking “why” and not afraid to explore or suggest crazy ideas; comfortable with ambiguity, a hunger to learn, and a seeker of new challenges.
• Communicator and Influencer- effective at communicating complex ideas clearly to various audiences; able to rally associates to work with you to solve problems.
• Trusted Collaborator and Team Player- build long-lasting relationships; enjoy working with diverse people and driving the team toward a common goal; ability to put the team before yourself.
• Customer Centric and Passionate- demands the customer is the focal point of all decisions; a desire to fully understand customer needs; a bias towards action and eagerness to get it right when encountering
• Strong analytical skills and data-driven decision-making capabilities.
• Demonstrated ability to develop innovative solutions to complex problems.
• End-to-end ownership of a consumer-facing mobile app experience, spanning login through checkout, full eCommerce functionality, and ongoing feature expansion across iOS and Android platforms.
• Proven leadership in complex, cross-functional initiatives, including replatforming and relaunching mobile applications (e.g., React Native), while partnering closely with Engineering, Marketing, Stores, and Senior Leadership to drive adoption and results.
• Highly collaborative, executive-facing product leader with experience influencing at the C-suite level (CDO, President of Stores), translating strategy into action, and driving alignment across omni-channel teams.

• Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
• 8+ years of experience in product management or a related field, with a strong focus on eCommerce.
• 3+ years of management experience, leading product management teams or similar.

• Master’s degree in a related field.
• Able to translate business strategy and analysis into consumer facing digital products.
• Experience in the specific industry (e.g. B2B, supply chain, office supplies).
• Experience leading or scaling external, customer-facing mobile applications, ideally within eCommerce, service-based, or omni-channel environments (e.g., retail, delivery, or loyalty-driven apps).
• Demonstrated success launching and marketing mobile apps, including coordinating relaunches, store and digital marketing campaigns,…