Bilingual Office Assistant

Bilingual Office Assistant

Join a mission-driven team and make a difference in your community! We’re hiring a Bilingual Office Assistant who is fluent in English and conversational in Spanish, Portuguese, or Creole to help connect families with critical childcare and social service support. This is a hybrid opportunity with remote training and the chance to be part of a compassionate, people-first organization.

• Competitive pay at $22 per hour
• Remote training schedule:
  Monday – Friday, 10:00 AM – 3:00 PM
• Work from home with a flexible hybrid setup
• Help families access essential childcare subsidies and support
• Be part of a caring, purpose-driven environment

• Fluent in English and fluent in Spanish, Portuguese, or Creole
• At least 1 year of experience in a call center or health and human services

• Help determine eligibility for childcare subsidies and add families to the statewide waitlist
• Provide accurate information about local child care programs and community resources
• Use multiple online platforms, including the iCarol database, to manage case information
• Identify family needs and offer helpful, relevant referrals to social service agencies
• Learn and apply policies from the Department of Early Education & Care (EEC)
• Work towards AIRS certification to grow professionally in this field

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All Pro Pivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love.

As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.