Director of Admissions Selective Programs

Director of Admissions for Selective Programs

Department: Admissions

Location: Framingham

Mass Bay fosters educational excellence and academic success to prepare students for local and global citizenship, to promote their personal growth, to meet critical workforce demands of communities, and to contribute to the region’s economic development. Massachusetts Bay Community College is served by a cadre of employees of varied backgrounds and experiences. Weinvite all individuals to consider joining our community. Located in Greater Boston, Mass Bay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant educational community and have adesire and ability to serve a population of students with various needs and backgrounds. Reporting directly to the Assistant Dean of Admissions, the Director of Admissions for Selective Programs serves as a member of the Admissions leadership team and the general manager of the Framingham Campus Enrollment Center, overseeing daily operations and leading the admissions processes for selective academic programs.

The Director will supervise Admissions Counselors and Coordinators responsible for managing admissions to selective programs, ensuring alignment with program requirements, institutional goals, and driving the overall successof the college’s strategic plan. The Director is responsible for fostering strong inter-departmental coordination between the Office of Admissions andother key departments, including the Health Science Division, Information Technology, Academic Advising, Registration, Student Development, and Student Accounts. The Director will work collaboratively across departments to streamline processes, enhance the applicant and student experience, and ensure compliance with accreditation and program-specific admissions standards.

Key

Responsibilities and Duties:

• Support the Assistant Dean in the overall leadership and strategic direction of the Office of Admissions;
• Manage the Framingham Campus Admissions Office and serve as the administrator for the Enrollment Center, supporting staff in various departments with the day-to-day operations of the area;
• Directly supervise selective program admissions staff including MCCC and AFSCME personnel and (directly or indirectly) work study students and any temporary staff assigned to support selective program admissions;
• Develop, train, and support staff by providing ongoing guidance, mentorship, and professional development opportunities to enhance individual performance, strengthen team effectiveness, and promote continuous improvement;
• Collaborate with the Dean and Assistant Dean of Health Sciences, Dean of Automotive Technology, Program Chairs, and Faculty to develop and meet recruitment/enrollment deadlines related to program start dates, curricular updates, and new program development;
• Identify areas of development and collaborate with various key staff in Admissions and IT to implement technological and procedural updates that increase efficiency and transparency in admissions processes;
• Convene and serve on Ad Hoc project teams to identify and remediate barriers to effective student service;
• Work with Institutional Effectiveness to collect, analyze, and report admissions data related to selective admission programs, including application trends, yield rates, and enrollment outcomes;
• Prepare regular reports to campus leadership regarding selective admission programs Health Sciences admissions performance, recruitment success, and student demographics;
• With the support of the Assistant Dean of Admissions, lead the design and implementation of selective admissions processes for all selective programs. Integrate appropriate technology to improve efficiency and accuracy and oversee Admissions staff responsible for administering these processes;
• Establish and maintain clear, effective operational procedures for selective programs and the broader Framingham Admissions operation;
• Assist the Assistant Dean of Admissions in meeting enrollment goals by developing and tracking KPIs, assisting with budgetary oversight, and maintaining a customer service and growth-oriented environment;
• Participate in periodic meetings and trainings with key offices (Advising, Faculty, etc.) to support student success and retention efforts;
• Ensure that customer…