Director of Admissions Selective Programs

Department: Admissions

Location: Framingham

Mass Bay fosters educational excellence and academic success toprepare students for local and global citizenship, to promote their personal growth, to meet critical workforce demands of communities,and to contribute to the region’s economic development.

Massachusetts Bay Community College is served by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joining our community.

Located in Greater Boston, Mass Bay is a comprehensive, open-accesscommunity college, offering associate degrees and certificateprograms on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

The ideal candidate will join a vibrant educational community andhave a desire and ability to serve a population of students with various needs and backgrounds. Reporting directly to the Assistant Dean of Admissions, the Director of Admissions for Selective Programs serves as a member of the Admissions leadership team andthe general manager of the Framingham Campus Enrollment Center,overseeing daily operations and leading the admissions processes for selective academic programs.

The Director will supervise Admissions Counselors and Coordinators responsible for managing admissions to selective programs, ensuring alignment with program requirements, institutional goals, and driving the overall success of the college’s strategic plan. The Director is responsible for fostering strong inter-departmentalcoordination between the Office of Admissions and other key departments, including the Health Science Division, Information Technology, Academic Advising, Registration, Student Development,and Student Accounts. The Director will work collaboratively across departments to streamline processes, enhance the applicant and student experience, and ensure compliance with accreditation and program-specific admissions standards.

• Support the Assistant Dean in the overall leadership and strategic direction of the Office of Admissions;
• Manage the Framingham Campus Admissions Office and serve as the administrator for the Enrollment Center, supporting staff invarious departments with the day-to-day operations of thearea;
• Directly supervise selective program admissions staff includingMCCC and AFSCME personnel and (directly or indirectly) work study students and any temporary staff assigned to support selectiveprogram admissions;
• Develop, train, and support staff by providing ongoing guidance, mentorship, and professional development opportunities to enhance individual performance, strengthen team effectiveness, and promote continuous improvement;
• Collaborate with the Dean and Assistant Dean of Health Sciences, Dean of Automotive Technology, Program Chairs, and Faculty to develop and meet recruitment/enrollment deadlinesrelated to program start dates, curricular updates, and new program development;
• Identify areas of development and collaborate with various keystaff in Admissions and IT to implement technological andprocedural updates that increase efficiency and transparency inadmissions processes;
• Convene and serve on Ad Hoc project teams to identify and remediate barriers to effective student service;
• Work with Institutional Effectiveness to collect, analyze, andreport admissions data related to selective admission programs,including application trends, yield rates, and enrollmentoutcomes;
• Prepare regular reports to campus leadership regardingselective admission programs Health Sciences admissionsperformance, recruitment success, and student demographics;
• With the support of the Assistant Dean of Admissions, lead thedesign and implementation of selective admissions processes for allselective programs. Integrate appropriate technology to improve efficiency and accuracy and oversee Admissions staff responsible for administering theseprocesses;
• Establish and maintain clear, effective operational procedures for selective programs and the broader Framingham Admissionsoperation;
• Assist the Assistant Dean of Admissions in meeting enrollment goals by developing and tracking KPIs, assisting with budgetary oversight, and maintaining a customer service and growth-oriented environment;
• Participate in periodic meetings and trainings with key offices(Advising, Faculty, etc.) to support student success and