Assistant Operations Leader

Assistant Operations Leader – Wonder

Location:

Framingham, MA

Base pay range: $66,500 – $76,500 per year

Wonder is a premier platform that offers a wide variety of cuisines from 25+ award-winning restaurant partners, including notable chefs. We provide customers with the ability to mix and match dishes from multiple restaurants or order from local gems, all made to order in brick‑and‑mortar locations across the East Coast and delivered fast and free. The company is built by technology, culinary, and logistics pioneers backed by top‑tier venture capitalists, aiming to make great food more accessible.

As the Assistant Operations Leader in a Wonder restaurant, you will support the General Manager in daily operations, ensuring the smooth functioning and success of the restaurant. You will work closely with the General Manager and team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.

• Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
• Recruit and train top talent for the restaurant
• Aid Sr Operations Leader in achieving operational goals and budget targets
• Maintain clear communication regarding team achievements, priorities, protocols, and operational changes
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operational obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, while adhering to shelf life and product dating guidelines
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
• Maintain consistent adherence to food safety and security standards
• Ensure all team members deliver excellent customer service

• At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full‑service restaurant
• Demonstrated ability to effectively manage and develop teams of 15+ members
• Ability to lead and motivate a team in a fast‑paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Exhibits effective verbal and written communication skills
• Strong team player

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Must have a current Food Handlers Certification

• Salary Range: $66,500 per year – $76,500 per year
• Location:
  
  Framingham, MA

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

We believe in building the best team by hiring with an objective lens. We are committed to fair hiring practices, advocating for diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender

Caches yes upaf?

... (rest of EEO statement)