Seller Acquisition Specialist--Marketplace

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly.

We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team. The

Seller Acquisition Specialist plays a critical role in expanding Staples’ marketplace by identifying, recruiting, and onboarding third-party sellers. This position is responsible for building a strong pipeline of qualified sellers, clearly communicating the marketplace value proposition, and guiding new partners from first connection through launch readiness. The role operates with moderate autonomy, partners closely with cross-functional teams, and directly supports marketplace growth and revenue diversification.

What you’ll be doing :

Identify, research, and target prospective marketplace sellers aligned with assortment, quality, and growth goals

Develop and execute seller recruitment strategies, including outbound outreach, referrals, and category-focused initiatives

Present and articulate Staples’ marketplace value proposition, address seller questions, and close new partnerships

Manage and maintain a seller recruitment pipeline using defined tracking tools and metrics

Guide sellers through onboarding, compliance, and launch processes to ensure readiness to transact

Train sellers on marketplace tools, policies, operational standards, and performance expectations

Partner with seller support, operations, and account management teams to ensure a smooth transition post-launch

Monitor and report on key metrics such as pipeline health, seller activation, and time-to-launch

Identify process gaps and recommend practical improvements to enhance seller experience and operational efficiency

Support or lead defined components of marketplace initiatives and projects as assigned What you bring to the table:

Strong communication, persuasion, and relationship-building skills

Organized, detail-oriented approach with the ability to manage multiple priorities simultaneously

Analytical mindset with comfort interpreting pipeline metrics and performance data Problem-solving skills with the ability to resolve routine issues independentlyA customer- and partner-focused mindset with a commitment to delivering a positive seller experience

Initiative, adaptability, and comfort working in a dynamic, growth-oriented environment

Demonstrated experience managing a pipeline or funnel with defined metrics

Experience conducting outbound outreach and closing external partners or clients

Proficiency using CRM or pipeline tracking tools

Proven ability to onboard and train external partners on tools, processes, or standards

Experience collaborating cross-functionally with operations, support, or account management teams

What’s needed

- Basic Qualifications:

Bachelor’s degree or equivalent combination of education, training, and relevant professional experience2+ years of experience in business development, sales, partnerships, account management, online merchandising…