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Receptionist, Administrative​/Clerical

Job in Frankfort, Will County, Illinois, 60423, USA
Listing for: H&R Block
Full Time position
Listed on 2026-01-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 11 - 27 USD Hourly USD 11.00 27.00 HOUR
Job Description & How to Apply Below

Overview

Receptionist at H&R Block. You’ll focus on how to wow clients now and in the future, helping people make confident, informed decisions about their lives, careers, and money, and building client relationships that grow stronger over time.

Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients in the manner they prefer
  • Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned
Qualifications
  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience
Your Expertise
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
Pay and Benefits
  • Pay range: $11.00 - $27.00 per hour (local minimum wage laws apply; individual pay may vary by factors such as experience, location, and performance)
  • Employee benefits include:
    Health coverage options, 401(k) plan eligibility, Employee Stock Purchase Plan, and various wellbeing and support programs
  • Equal opportunity employer; we celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status

The Community You Will Join:
At H&R Block we are committed to building a Connected Culture where trust, care, and connections help us work together and ensure everyone feels safe to bring their authentic self to work every day. We offer an exceptional work environment recognized on Best Companies lists and a supportive team-focused culture.

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