Sales & Customer service VP

Company Description

Same Day Tees is a leading full-color merch decorator, redefining the industry with swift delivery and innovative digital printing technologies. Serving a diverse client base across the U.S., we specialize in premium digital and screen-printed wearables and embroidery. As pioneers in digital printing techniques such as DTG, DTF, and M&R Digital Squeegee Printing, we emphasize quality, efficiency, and innovation. By consistently meeting urgent client needs and embracing challenges, we have established a unique presence in the market.

Engaging with the community and the industry, we are committed to sharing our expertise and shaping trends in digital printing.

This is a full-time, on-site role based in Frankfort, IL, for the Vice President of Sales & Customer Service. The VP will oversee customer service and sales operations, ensuring customer satisfaction and fostering relationships with clients and team members. Responsibilities include leading sales strategies, managing customer service excellence, developing team training programs, and setting performance metrics to achieve company goals. The role also involves evaluating market trends, identifying growth opportunities, and collaborating with cross-functional teams to enhance service and optimize customer experiences.

• Strong communication and interpersonal skills to effectively engage with clients and team members.
• Proficiency in customer service and building lasting client relationships to enhance customer satisfaction.
• Proven expertise in sales, identifying opportunities, and driving revenue growth.
• Experience in sales management and team training to develop strategies and improve performance.
• Strong leadership qualities, with the ability to motivate a team and drive results.
• Analytical ability to assess market trends and implement effective business strategies.
• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.

Executive

Full-time

Sales and Business Development

Printing Services

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