Temp Customer Service Representative

Customer Service Representative

Pride Staff is currently seeking a reliable and attentive Customer Service Representative to assist with administrative and office support, for a manufacturing client located in the Frankfort/Tinley Park area.

This will be a temporary role lasting ~3-4 months, with the potential of turning into a Temp-to-hire position.

Schedule:

8am-4pm M-F

Pay Rate: $25 per hour

Primary Responsibilities:

• Proactive daily communication with Customers and Operation Teams to ensure on-time delivery of products and customer solutions
• Process daily Customers' purchase orders and releases
• Develop and maintain good working relationships with both internal and external customers
• Collaborate with various internal departments as needed
• Utilization of various reports to manage customer requirements
• Maintain accurate customer data and contact details
• Maintain current knowledge and understanding of customer specific requirements and systems
• Aptitude for learning and understanding internal ERP system to complete required tasks
• Reconciliation of discrepancies with manufacturing cells
• Coordinates expedite shipments per customer requests
• Other tasks and duties as assigned

Position Skills and Experience Requirements:

• 2 year Administrative/Manufacturing degree or equivalent education and/or experience
• Minimum 1-3 years in customer service/sales, related to a manufacturing environment or related field
• Requires a detail-oriented person with proven organizational and communication skills, both verbal and written
• Experience, plus working knowledge, of customer relations, general computer operations, and coordinating multiple tasks
• Microsoft Excel, Word, Outlook, Office, and TEAMS competent
• Strong work ethic, reliable, able to work independently and in a team environment and self-motivated
• Flexibility and willingness to change daily responsibilities as requested

Compensation / Pay Rate (Up to): $25.00 - $25.00 Per Hour

Pride Staff is an equal opportunity employer.