Resident Care Manager

About Cedarhurst

Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle.

Position: Resident Care Manager

Reporting directly to the Director of Nursing, the Resident Care Manager oversees and coordinates all aspects of resident care and the care staff team to ensure the highest standards of service, safety, and resident satisfaction.

• Core values guide how we work together and how we care for those we serve. We expect every team member to be passionate, trustworthy, empathetic, positive, respectful, and approachable.
• We invest in comprehensive training and opportunities for personal and professional growth, promoting from within.
• Competitive benefits: medical, life, long-term disability, and a 401(k) plan with company match after one year of service.
• Additional perks: GROW Points rewards system, exclusive Skechers shoe discounts, early paycheck access, and more.

The Resident Care Manager serves as the central link between residents, families, staff, and community leadership, promoting a resident-centered approach that supports physical, emotional, and psychosocial well‑being. The role balances administrative oversight, direct resident care, and staff development, fostering a positive, collaborative environment that emphasizes dignity, independence, and quality of life.

• Assume responsibility for the development and facilitation of resident‑directed programming to meet assessed needs, interests, and capabilities of residents.
• Assess each resident’s needs upon move‑in and incorporate activity goals into individualized service plans.
• Assist in coordination of resident orientation and identification of potential changes or concerns within individual plans.
• Work seamlessly with staff, volunteers, residents, families, and extended communities to provide a well‑rounded psychosocial care model.
• Provide leadership & education to care staff & families in relation to individualized service plans and best practices for caring for people with dementia.
• Mentor staff and volunteers to provide specific care training tailored to residents’ needs; ensure resident care programs are implemented.
• Coordinate schedules for care staff, provide hands‑on care as needed, and ensure adequate staff coverage.
• Organize and conduct care staff orientation, mentorship, and ongoing training.
• Ensure excellent resident care across all care levels in the community.
• Participate in writing monthly calendars and/or newsletters as requested.
• Encourage, assist with, and participate in resident activities.
• Conduct or participate in the interview and onboarding process with care staff.
• Provide input on staff performance and coordinate with DON for performance reviews.
• Implement new hire orientation and training for care staff.
• Assess and complete overall nursing day‑to‑day duties on scheduled floor nurse shifts.
• Understand all responsibilities associated with resident care roles and demonstrate the ability to effectively carry them out.
• Promote the physical, personal, and emotional well‑being of each resident; strive to maintain the ultimate goal of maximum self‑care and independence when possible.
• Understand residents’ Advance Directives and follow their wishes.
• Ensure effective communication with residents’ families regarding care and overall well‑being.
• Work well with others, take direction from management, and take initiative to engage in conflict intervention and resolution as needed.
• Other duties as assigned.

• Associate degree and 2+ years of experience preferred OR 4+ years of relevant experience.
• CNA or CMT certification preferred.
• CPR or BLS certification preferred.
• Experience in a similar role, preferably within a senior living community or healthcare setting preferred.
• Proficiency with common digital tools and applications, including Microsoft Office, web‑based platforms, electronic health record systems, and any…