Assistant Spa Manager
Listed on 2025-12-03
-
Management
Operations Manager, Program / Project Manager
Base Pay Range
$19.00/hr - $21.00/hr
Do you love helping others? Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As an assistant manager at our franchised location, you’ll join a wellness community that’s 35,000 strong.
And you have a meaningful role to play as you:
- Rally a team of caring professionals to deliver an excellent end‑to‑end experience to every client every single day.
- Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.
- Own the success of an all‑star location where clients want to be and service providers want to stay.
- Benefits that help you take care of you.
- A healthy compensation plan plus bonuses that reward your hard work.
- A dynamic, energizing environment where you’re consistently challenged, never bored.
- Leader training and development to help you grow as a manager and lead your team.
- Lead the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
- Help the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
- Build a high‑achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
- Run a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
- Create a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
- Model the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
- Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).
- Born leaders who can motivate, coach, influence, and inspire and who aren’t afraid to have tough conversations.
- Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.
- Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.
- Good with people, building trust and confidence, and developing positive relationships with employees, members, and guests.
We believe our differences make us better. We’re excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
Seniority LevelMid‑Senior level
Employment TypeFull‑time
Job FunctionManagement and Manufacturing
IndustriesWellness and Fitness Services
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