Team Member, Restaurant​/Food Service

Team Member at Potbelly Sandwich Works
Pay: $15.00 - $15.50 plus digital tips. Final date to receive applications: 1/14/2026.

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• Use automatic slicer if 18 or older.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Take delivery/catering/pickup orders over the phone.
• Other duties as assigned.

• Friendly and customer service oriented.
• Strong written and verbal communication skills.
• Can handle heat of kitchen – knife skills are a plus.
• Enjoy fast‑paced environment; tolerate high noise levels.
• Can manage allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• Able to stand/walk a minimum of 3 hours as needed; lift up to 10 lbs frequently, up to 50 lbs occasionally.
• Minimum 16 years of age; 18+ may use slicer.
• Illinois applicants must become food safety certified within 30 days.
• Member must meet all eligibility requirements for benefits.

• Competitive pay.
• Medical, Dental & Vision Insurance.
• Domestic Partnership Benefits.
• Paid Parental Leave.
• FSA & HSA with Employer Contribution.
• Commuter Benefit Program.
• 401(k) with company match.
• Employee Assistance Program.
• Paid Time Off.
• Discount Program.
• Flexible Work Schedule.
• Career growth opportunities.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.