Weekend Receptionist

Weekend Receptionist

SUMMARY: The incumbent will provide exceptional customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and directs or escorts them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (monitor logbook and surveillance footage).
• Maintains the general filing system and files all correspondence appropriately.
• Receives and sorts daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

• Must possess, as a minimum, a high‑school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi‑task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful and proactive in dealing with any issues that may arise.

• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must function independently, have flexibility, personal integrity and the ability to work effectively with residents, personnel and support agencies.
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.
• May be necessary to assist in the evacuation of residents during an emergency situation.

• Seniority level:
  Entry Level
• Employment type:
  
  Full time
• Job function:
  Administrative
• Industries:
  Hospitals and Health Care